{"id":107,"date":"2015-06-26T14:17:06","date_gmt":"2015-06-26T18:17:06","guid":{"rendered":"http:\/\/192.168.2.166\/~webapp\/support\/faq\/wordpress\/?p=107"},"modified":"2016-10-14T10:21:36","modified_gmt":"2016-10-14T14:21:36","slug":"how-to-view-alert-history-in-device-manager","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/107\/how-to-view-alert-history-in-device-manager\/","title":{"rendered":"How To View Alert History In Device ManageR"},"content":{"rendered":"

The Alert History<\/em> Option allows you to view a quick snapshot of both the Current<\/em> and Historical<\/em> alerts of a discovered device. If desired, the history can also be exported to a CSV file.<\/p>\n

The article below outlines the steps to view both the Current<\/em>\u00a0and Historical<\/em> alert history, as well as how to export this data to a CSV file.<\/p>\n

1. In the web interface of AVTECH Device ManageR click the Device Status<\/strong>\u00a0Tab in the left hand menu of the main interface.<\/p>\n

2. Select the discovered device you wish to obtain the history data for.<\/p>\n

3. Toward the center of the screen you will see four tabs for your device. Click on the Alert History<\/strong>\u00a0Tab to the far right.<\/p>\n

\"Alert_History_Tab_\"<\/a><\/p>\n

4. The window that displays will now show separate sections for any Current<\/em>\u00a0and Historical<\/em>\u00a0Alerts.<\/p>\n

**Note** There is a drop down option for selecting the number of alerts that can be viewed. (10,20,50,100) This will depend on the amount of data that Device ManageR has polled\/collected for the unit. If a device has recently been added, it will take several polling cycles to collect any information.<\/p>\n

\"alert<\/a><\/p>\n

-The information can be updated via the Refresh History<\/em>\u00a0button.<\/p>\n

-Toward the center of the screen the user is presented with options to View or Hide the Current<\/em> or Historical<\/em> Alert information for the selected device. This can be done simply by clicking on the appropriate word View<\/strong>\u00a0or Hide<\/strong>\u00a0in the border area surrounding the displayed data. By clicking on the word Drag<\/strong>\u00a0you can re-size\/adjust the amount of screen real estate this window occupies.<\/p>\n

\"alert<\/a><\/p>\n

8. The Alert History\/Notification<\/em>\u00a0Data can be also exported by clicking on the the Export To CSV<\/strong>\u00a0button function on this screen.<\/p>\n

\"Export_to_csv_from_history_screen\"<\/a><\/p>\n

NOTE: Clicking on this function is similar to performing the same operation under the Settings<\/strong>>Alert Logging<\/strong>>Export Alerts\/Notifications<\/strong>\u00a0feature. The only difference is that the screen will be automatically configured for the actual device currently being viewed.<\/p>\n

\"export_alert_history_selected_device\"<\/a><\/p>\n

\"Alert_Logging_History_Section_\"<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

The Alert History Option allows you to view a quick snapshot of both the Current and Historical alerts of a discovered device. If desired, the history can also be exported to a CSV file. The article below outlines the steps to view both the Current\u00a0and Historical alert history, as well as how to export this […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[3],"tags":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n