{"id":11437,"date":"2018-07-25T12:54:33","date_gmt":"2018-07-25T16:54:33","guid":{"rendered":"https:\/\/avtech.com\/articles\/?p=11437"},"modified":"2026-03-14T21:39:22","modified_gmt":"2026-03-15T01:39:22","slug":"how-to-comment-on-alerts-in-your-roomalert-com-account","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/11437\/how-to-comment-on-alerts-in-your-roomalert-com-account\/","title":{"rendered":"How To Comment On Alerts In Your RoomAlert.com Account"},"content":{"rendered":"

You can comment in an alert conversation at any time\u2014while it is in a clear<\/em>, alarm<\/em>, or acknowledged<\/em> state\u2014in order to share knowledge with your team and document details about the sensor or the environment it’s monitoring. Each time a new comment is added, all of the alert’s configured actions are notified.<\/p>\n

Follow these steps to comment on an alert through RoomAlert.com:<\/p>\n

1. Log in to your account at RoomAlert.com<\/a>.<\/p>\n

In order to comment on an alert, you must log in as an admin-level or operator-level user. For more information, please see the \u201cTypes of user roles\u201d section of our FAQ, How To Manage User Access To Your RoomAlert.com Account<\/a>.<\/em><\/p>\n

2. Select Alerts<\/strong> from the navigation bar to the left.
\n\"\"<\/a><\/p>\n

3. In your Alert List<\/em> tab, you’ll see a list of all of your configured alerts. Click on an alert to open its interface.
\n\"\"<\/a><\/p>\n

4. Select the Conversation<\/strong> tab in the lower right corner.<\/p>\n

\"\"<\/a><\/p>\n

5. Type your message into the Write a comment…<\/em> field.
\n      \"\"<\/a><\/p>\n

6. Then the arrow to send the message.
\n      <\/a>\"\"<\/a>
\n7. Your message will now appear in the conversation thread and can be viewed by other users on the account.<\/p>\n

\"\"<\/a><\/p>\n

8. Each of the alert’s configured email actions will receive a notification about your comment. Any users that are watching the alert through the Room Alert App<\/a> will also receive a notification.<\/p>\n","protected":false},"excerpt":{"rendered":"

You can comment in an alert conversation at any time\u2014while it is in a clear, alarm, or acknowledged state\u2014in order to share knowledge with your team and document details about the sensor or the environment it’s monitoring. Each time a new comment is added, all of the alert’s configured actions are notified. Follow these steps […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[5],"tags":[],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n